Last Updated: March 2024
Americas Best Coins LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at americasbestcapital.com and our cryptocurrency purchase services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following categories of information:
Personal Identification Information
- Full legal name
- Date of birth
- Residential address
- Email address
- Phone number
- Social Security Number (SSN) or ITIN (for certain transaction thresholds)
Identity Verification Documents
- Government-issued photo identification (driver's license, passport, state ID)
- Proof of address documents
- Selfie or live photo for identity verification
Transaction Data
- Purchase amounts and dates
- Cryptocurrency wallet addresses
- Payment method details (partial card numbers, bank account identifiers)
- Transaction history and status
Device & Technical Information
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Cookies and similar tracking technologies
- Referring URLs and page interaction data
2. How We Use Your Information
We use your personal information for the following purposes:
- KYC/AML Compliance: To verify your identity and comply with federal anti-money laundering regulations, the Bank Secrecy Act, and FinCEN requirements;
- Transaction Processing: To process your cryptocurrency purchases, deliver digital assets, and maintain transaction records;
- Customer Support: To respond to your inquiries, resolve issues, and provide assistance;
- Fraud Prevention: To detect, prevent, and investigate fraudulent or unauthorized activity;
- Legal Compliance: To comply with applicable laws, regulations, and legal processes;
- Service Improvement: To analyze usage patterns and improve our platform and services;
- Communications: To send transaction confirmations, service updates, and important notices.
3. Legal Basis for Processing
We process your personal information on the following legal bases:
- Legal Obligation: KYC/AML compliance as required by federal and state law;
- Contractual Necessity: To fulfill our obligations under our Terms and Conditions;
- Legitimate Interest: Fraud prevention, security, and service improvement;
- Consent: Where required by law, we obtain your consent before processing.
4. KYC/AML Data Retention
As a federally registered Money Services Business, we are required by the Bank Secrecy Act (BSA) and FinCEN regulations to retain certain customer identification and transaction records for a minimum of five (5) years after the date of the transaction or the date the account is closed, whichever is later. This retention period applies to:
- Customer identification records and copies of identity documents;
- Transaction records, including amounts, dates, and parties involved;
- Suspicious Activity Reports (SARs) and related documentation;
- Currency Transaction Reports (CTRs).
This retention requirement is a federal legal obligation and supersedes any deletion requests for the applicable data during the retention period.
5. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business, including payment processors, identity verification services, and cloud hosting providers — all bound by contractual confidentiality obligations;
- Law Enforcement: When required by law, subpoena, court order, or other legal process;
- FinCEN & Regulatory Bodies: As required by BSA/AML regulations, including the filing of SARs and CTRs;
- OFAC Compliance: For sanctions screening purposes;
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
6. No Sale of Personal Data
Americas Best Coins LLC does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. We will never monetize your data.
7. Your Rights
Subject to applicable law and the BSA retention requirements described in Section 4, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you;
- Correction: You may request correction of inaccurate or incomplete information;
- Deletion: You may request deletion of your personal information, subject to our legal obligations under the BSA (we cannot delete information that we are legally required to retain);
- Portability: You may request your data in a portable format where technically feasible;
- Opt-Out: You may opt out of non-essential communications at any time.
To exercise any of these rights, please contact us at privacy@americasbestcoins.com.
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit TLS encryption for all data in transit;
- AES-256 encryption for sensitive data at rest;
- PCI-DSS compliant payment processing;
- Regular security audits and penetration testing;
- Role-based access controls limiting employee access to customer data;
- Multi-factor authentication for internal systems.
While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
9. Cookies Policy
We use cookies and similar technologies to enhance your experience on our website. These include:
- Essential Cookies: Required for the website to function properly (session management, security);
- Analytics Cookies: Help us understand how visitors interact with our website;
- Preference Cookies: Remember your settings and preferences.
You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of our website.
10. Third-Party Services
Our website and services may contain links to or integrate with third-party services, including payment processors, identity verification providers, and analytics tools. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through our website or via email. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy.
13. Contact for Privacy Requests
For any privacy-related questions, requests, or concerns, please contact us: